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LMA 
Clients
This is a partial list of our clients with selected comments.
AARP
Allied Signal Laminate Systems
On Creating Results:
"The unique things about the program were the role plays and the feedback from other participants during the program . . . It was very beneficial to look at the different techniques and strategies in getting your point across . . . LMA is unique in that they emphasize getting feedback from others [co-workers] before the program, I got a lot out of it."
Patrick J. Orme, Process Improvement Master, Allied Signal
American Cyanamid
On Creating Results:
"I felt the process of going through the self-assessment during the program was good. The small group size was unique, you don't get that often and it was a plus. Creating Results was a good investment."
Duane Rathman, Technical Services, American Cyanamid
"The course was good. It was balanced, the time spent on each section was good, and I was really glad for the time to practice and digest what I had learned. Sherri was good at critical analysis. Her objective was to meet our needs rather than the needs of the agenda and this was good."
Mark Dahmer, Technical Services Representative, American Cyanamid
American Express
On in-house Leadership & Change:
"I learned a new model to use in structuring my understanding of problems and issues and develop solutions and implementation strategies/steps."
"It is a good opportunity to step back and consider situations in a new, creative, & constructive way."
"I can manage change for myself and others."
"Led me to at least explore for solutions out of the box."
Bank of Montreal
"Our initial contract with LMA was limited to off-the-shelf 3 day influence training courses. We were so impressed with their ability to adapt the course to respond to different audience needs that we expanded the contract to include consulting and ultimately customized course design for our leadership curriculum."
Lin Barry Fines, Director, Training, Bank of Montreal
Bates College
On Creating Results:
"What was most helpful and insightful was the video . . . you don't always get to see yourself. What I learned will be helpful in the long term because of the way I now think about things and I can apply the different parts of the Creating Results Model."
Rosalyn Hines, Development Office, Bates College
BBN/GTE
On in-house Negotiation: Resolution & Implementation:
"Taking this course will help me on the job by: reminding me to plan better for negotiations, allowing me to think through the steps, allowing me to consider other options, helping me to recognize what is a negotiation, and helping me to make negotiations more cooperative and less adversarial."
"Raised my awareness of 'baggage' brought to the table."
Bentley-Harris
On Creating Results:
"Sherri is great! I enjoyed the fact of active participation. It was hard and she helped us through it."
Patricia M. McCarron, Assistant Q.A. Manager, Bentley-Harris
Blue Cross Blue Shield of Maryland
On Creating Results:
"The program has been very useful in all aspects of my life, not just to influencing at work . . . the accessibility of the trainer was good. LeRoy was always present, open to questions, really got into talking with people . . . "
Belinda Evans Randolph, Trainer / Designer, BCBS
Central Louisiana Electric Co.
Compaq Computer Corp.
Commonwealth of Massachusetts
Cutler Hammer de Puerto Rico
Digital Equipment Corporation
On in-house Creating Collaboration:
"It is gratifying at this point in my career to learn a new concept, the techniques to support it, and the chance to implement it all in three days and in the nick of time. Thank you! The merger would probably fail without it."
"I will be able to use these learnings immediately with at least three different newly forming teams."
Dun & Bradstreet
On Creating Results:
"The Organizational Street Smarts and the Leading Yourself were both helpful, but it goes back to the fact that each component in the program compensates the other. . . the role play was the critical piece for me. I walked away with some good skills!"
Ann Anthony, Operations Manager, Dun & Bradstreet
Dupont Pharmaceutical
Fannie Mae
FAA
Fidelity Investments
On Creating Results:
"The group interaction was a strong point. CR was worth my time and money. The program was unique in its process. I liked the paradigm with the three processes and the format. I've done two programs with LMA . . . they are well organized, the handouts are helpful, and their presentation is good."
Mark Shinto, Assistant VP - Facilities, Fidelity
Fuller Company
On Creating Results:
". . . the program made me more aware . . . the feedback from others was helpful. The best part was the role playing my real life situation . . . Sherri was great."
David C. Morgan, Product Engineer, Fuller Company
General Signal
On in-house Negotiation: Resolution & Implementation:
"Real situation practice session at the end revealed my misunderstanding of process steps and gave me an opportunity to explore and shore up weaknesses."
"The class was enjoyable as well as informative."
"This is a very effective program that will change the way I negotiate."
LensCrafters
On Creating Results:
"I found that being myself is the most influential role I can play in any situation . . . learned through the tape playback [of the role play] and the instruction of a great teacher."
Marty Knudson, Regional VP, LensCrafters
"The program was recommended to me by my manager who took the course . . . The role playing was very insightful . . . I have already recommended the program!"
Janis Farrell, Store Systems Specialist, LensCrafters
M.I.T. - Lincoln Labs
Mitre Corporation
Nedlloyd Lines
On in-house Creating Collaboration:
"Better than expected."
"Really liked that the last day was for us to practice on real life situation."
"People really do bring different motivations and values to the workplace. Program put label on these."
"More than I hoped for -- it taught me to respect other motivation types."
National Institutes of Health
On in-house Negotiation: Resolution & Implementation:
"The staff was very effective and willing to offer special assistance if requested. This approach was very effective and enabled me to gain the confidence and understanding I needed in this course work. This program would benefit most individuals in all fields of study and employment. Useful in personal life as well."
Northrop Grumman Corporation
PepsiCo Inc.
On in-house Negotiation: Resolution & Implementation:
"Learned the importance of the planning and discovery phases. The two courses (Negotiation: Resolution & Implementation and Creating Results Through Influence) build upon each other and I am beginning to learn how to use all of the skills learned in Creating Results Through Influence to enhance my negotiation skills."
"This is an excellent course. I can refer to the book when negotiating contracts -- good reference point."
Philip Morris International, Inc.
On Creating Results Through Influence:
"The program was excellent. The key take-away was getting to see myself in certain parameters . . . and how others people react to me . . . the [small] group size enhanced the program. Sherri was a great facilitator!"
Hector Falcon, Manager-Internal Control, Philip Morris
Proctor & Gamble Company
Pizza Hut of America, Inc.
Shell Canada
Treasury Acquisition Institute
On in-house Influencing for Results:
"This course has helped me to understand the skills in dealing with people to get the results that I want to achieve."
"Excellent course. Very timely in my life."
"Learned a lot that I can use in my job."
Whirlpool Corporation
On in-house Negotiation:Resolution & Implementation:
"Everyone in Whirlpool should be encouraged to take this class! Excellent course and instructor!! Very interactive, didn't bore us with lectures."
On in-house Leadership & Change:
"The group interacted well -- comfortable to do work because of instructor's sense of humor and rapport."
"Best - most fun - and most enjoyable course I've ever taken."
"LeRoy was very enthusiastic and brought out our best."
"The workshop tools provide a means for finding deficiencies in a process, for identifying the real problem(s) to be analyzed, and for defining root causes. You can then pinpoint the key areas necessary for gaining the most effective and impactful change. You logically analyze the change process, plan methods for bringing the correct people into the process, and plan action steps to significantly raise the probability of resolving issues and making the change effective. This workshop is useful for everyone in the company, for we all will be impacted by change."
L.D. Metcalfe, Director, Whirlpool Corporation
