Contact
LMA 
In-house
Programs
The Programs
- Creating Results
- Leadership and Change
- Resolving Conflict
- Creating Collaboration
- Creating Teamwork
- Training of Trainers
- Competency Studies
- Influencing for Results
In-House Programs
LMA provides a blend of consulting and training. Consulting to help
organizations establish clear goals and formulate workable strategies;
training programs that teach people how to work together more effectively.
Our consulting interventions include organizational development, strategic planning, competency studies, curriculum development, and leadership development. Much of our consulting is based on in-depth studies of future world and organizational trends.
Our training programs are conducted as public or in-house workshops, and they can be tailored to specific work groups and situations.
At an individual level, we offer interpersonal, negotiation, and influence skills training.
At a team level, we conduct workshops that teach team member skills, team creativity and innovation.
At an organizational level, we offer a workshop on leadership and managing change.
Click here for a partial list of our clients.
We are so confident about the quality of our workshops that we will refund your tuition fee in full if you are not completely satisfied!
The Basics
Creating Results has been designed by our customers. We asked them what
they wanted in a program about influence. They said; "Don't just teach
us the influencing skills. Teach us how to deal with the organization
and our own mindsets." Creating Results was born and looks at influence
from three critical areas; Organizational Street Smarts, Influencing Others,
and Leading Yourself. Through these three areas the topic of influencing
without authority is thoroughly and masterfully covered.
Creating Results is based on in-depth research about the skills and knowledge needed to successfully influence in organizations. We conducted 500 hours of research and interviewed people from a wide range of levels and organizations for 110 hours. In addition, more than 1250 hours were invested in the design and development of Creating Results.
Working in a constantly changing environment makes it challenging to implement ideas and create desired results. Influencing people to "buy-in" to your ideas is important, especially when you have no formal authority.
Your success depends on your ability to build partnerships with co-workers, identify key people to assist you, and implement ideas that increase effectiveness and productivity.
The Objectives
Through Creating Results, you:
• Develop flexibility when influencing others
• Feel more confident in taking risks
• Communicate in ways to create successful ideas
• Have a system to discover who in your organization will support your projects
• Increase your ability to make an impact
• Establish better partnerships
• Implement projects and create desired results!
Who Should Attend
Anyone who has to influence without authority or across organizational
lines. Anyone who wants to increase their ability to influence others,
strengthen their own mindset, and have a system for navigating the formal
and informal workings of their organization. For example, middle managers,
individual contributors, content or technical experts, internal consultants,
etc.
The Basics
Sometimes what you need most in the chaos of change is a logical process
which encompasses the illogical. This process enables you to collect the
common sense of the organization and put it to work in a format that allows
you to analyze seemingly unrelated information. But analysis is always
the easier task. How do you manage the transition? What leadership skills
need to change? Many are finding that what worked in the past doesn't
always work now so you need to be creative and forge new paths. Leadership
& Change has the tools you need to do this.
Everybody needs to work better, faster, and cheaper!
That means re-engineering, restructuring, downsizing, new processes, new projects, new products. The list goes on and on. Change is unending and is a fact of organizational life.
So why not learn a road map for assessing, designing, and implementing change that makes it better, faster, and cheaper?
The Objectives
Through Leadership and Change, you:
• Improve your skills to make real change happen quickly
• Identify what's going on now and what needs to happen
• Build on your strengths to initiate and manage change efforts
• Become more adept at implementing lasting improvements
• Increase your ability to shift mindsets around personal and organizational change
Who Should Attend
For anyone who is implementing or initiating change efforts and leading
product design/delivery projects. If your situation is complex, you need
to move quickly, or you need a better road map, Leadership & Change
provides a system for successfully managing the process from assessment
through implementation.
Resolving Conflict: The Key To Lasting Agreements
The Basics
This program provides you with a pragmatic process for implementing a
conflict resolution plan. Stop and think of times when you have an issue
and the other person takes the opposite position, but you both want to
work it out- THERE IS CONFLICT AND YOU ARE WORKING ON RESOLVING IT!
This program supports you with a structure for working through those kinds of situations whether formal or informal.
Why is conflict so challenging? It's challenging because there are fixed positions, turf wars, politics, egos, and conflicting priorities.
The Objectives
Through Resolving Conflict: The Key To Lasting Agreements you:
• Represent your issues confidently when there is conflict.
• Strengthen your skills.
• Maintain the relationship while coming to agreement.
• Manage the process of conflict resolution to reach agreement and implement it.
• Be able to apply the tools in important on-the-job situations.
Who Should Attend
Resolving Conflict: The key To Lasting Agreements is recommended for everyone.
If you have a hard time dealing with conflict, getting what you want,
coming up with creative resolutions, or implementing lasting agreements
- this program is for you.
Creating Collaboration
The Basics
Creating Collaboration is designed for organizations who are building
more collaborative environments. It provides you with a process for creating
commitment, quality decisions, and increased productivity by working through
and with others.
It is also critical to understand the sources of conflict when collaborating. Different values often lead to differences of opinion. Some people think the task is critical, others want power, and others think people are the most important element. With effective collaboration you turn these differences into strengths and resources.
The Objectives
The objectives of this workshop are to:
• Clarify your personal values and gain insight into how these values impact your collaboration skills
• Learn to use a comprehensive planning guide to assess and prepare for collaborative situations
• Accept and deal with conflict more effectively
• Objectively look at the way you work with people
• Better understand sources of conflict and how to work through them
• Develop an increased awareness and understanding of how respect, accountability, values, and beliefs of others affect collaboration
Who Should Attend
Creating Collaboration is for intact groups who want to take their team
a step further, groups who are merging, managers who want to create a
more collaborative environment, and individuals who need collaboration
skills.
The Basics
We work with you to completely customize teambuilding to fit where your
team is developmentally, the environment you are working in, and business
concerns. We also conduct basic teambuilding workshops.
The Objectives
At the end of this workshop you will be able to:
• Work more effectively as a team
• Have specific next steps for team development
• Take specific steps on business issues
Who Should Attend
We work well with teams who have basic team training under their belts
and need facilitators who are excellent at taking them to the next level
of team functioning - whatever that means for them. We can also take teams
through the basic processes.
The Basics
This is not a presentation skills program! We take you further in understanding
how to design and deliver experiential training which incorporates adult
learning principles.
The Objectives
At the end of this workshop you will be able to:
• Use the experiential learning cycle as a way to organize and deliver training modules, and apply the concepts behind the cycle to existing training modules
• Develop some new strategies for delivery of training modules, utilizing more of your own instincts and skills as a trainer
• Assess the advantages and difficulties of working in a co-training mode, and identify and refine your co-training skills
• Identify those training delivery skills you are already comfortable with, and isolate and plan for further personal development as a trainer
• Focus some clear back home goals to improve one or more aspects of your present delivery skills
Who Should Attend
Beginning trainers and those with one or two years' experience who want
to improve their skills in designing and delivering training.
The Basics
We work with you to design competencies which are only relevant to your
environment. The way they are built is through critical incident interviewing
of your top performers.
The Objectives
• To provide you with competencies which reflect and meet your business needs
• The data can then be used in interviewing, assessment, planning, etc.
• The self assessment workshops enable people to determine their development needs
Who Should Attend
If you want to take your organization into the future, we can help. Your
top performers are on the leading edge of what it takes to be successful.
Use their knowledge and skills to develop their successors. Any organization
who wants a development plan based on success in their company.
The Basics
Are you tired of those one-day lecture intensive courses that leave you
drained and overloaded with information and no way to apply it?
The Objectives
• Learn the words, the tone of voice and the body language of effective influencing
• Learn how to influence effectively in difficult situations
• Learn influence processes for communicating with challenging people
• Integrate this learning experience for immediate work and personal application
Who Should Attend
• Program and project managers, and functional experts who have important ideas to implement
• Managers who must be effective in influencing
• Technical experts who need to build their communication skills
• Administrative Assistants and other Support Staff
• People who have attended other influence and communication workshops and want to attend a refresher course
